Vietnam Visa Photo

Going to Vietnam?

Let us tell you what Vietnamese Visa photo requires

Also, check our photo guide for uploading photos

Size must be
- 4 x 6 cm
- 2 x 2 in (US Style)

Head size must be
- Maximum 13/8 in
- Minimum 1 in

Photo should show
ears!

Take a Picture like This

Upload us something like those two pictures from below.
Forward facing face and body, no glasses, good brightness, not too dark, no highlights from sun reflection on your face and hair, background color is bright and not matching your hair color, and good resolution. And for some countries, your ears should be showing!

Here are the NO NO's

It looks like there is a lot of them but it's simple. Just take as if you are taking a normal portrait. If you have seen other people's portrait, then do it just like that. We will take care of the background and the size.

Glasses

You should take off your glasses!

Toothy Smile (aka Open Mouth)

Don't smile with your mouth open!

Covered Face

Hair covering eyes, eyebrows, nose, mouth or all of them combined? Then tie your hair!

Twisted Body

Body is not facing the camera. So twist your body to face the camera directly.

Invisible Neck

Your angle is not letting the camera capture your neck. Show your neck!

Flying Hair

Outdoor photography is fine but hair all of the place is not good!

Light Reflecting Hair or Face

Your hair color is lost! It should still be original color. GO under a shade when it's sunny outside.

Background & Hair Color Match

We can't distinguish what is your hair and what is your background

Low Res Photo

It's important to take a close up whole upperbody shot. If you took a photo from far away, it will give us a low resolution photo.

Pick Up Your Photos From...

1pm NEXT DAY at a participating store you choose from above!

Or right from your mailbox with USPS FIRST CLASS MAIL

Blemish on Your Face?

We can do a minor correction

Because it will last for 10 years if not removed

Look at Before and After Photos

If you have a pimple scar and it won't go away for anytime soon? We can get rid of it for you. (*minor corrections only)

Our Guarantees

Point Inspection
Photo Requirement

You may not know all the requirements. So we will inspect your photo for you!

100%

Acceptance Rate
(If rejected, 100% refund)

You are scared to try out Tomamor? We guarantee 100% acceptance. If you have a problem with your photo, tell us. We will give you a 100% refund. Or let us do it until we make it right.

Day Delivery
To a Participating Store Near You

You can pick up your photo next day or you even might be able to pick it up the same day!

FAQS

Delivery

How long does the delivery take for photos?

You will be able to pick up your passport/visa photos next day (1 business day) at CVS, Walgreens, Target. Order by 6pm cst today, and you can pick up your passport photo within 1 business day by 6 pm! (weekend order will be ready by Tuesday and order after 6pm will be ready in 2 business days - but we will try our best to process it in 1 business day.). If you decides to SHIP your photos then it will take about 2-4 business days with FIRST CLASS Mail with USPS.

How long does the delivery take for travel accessories?

Due to the high demand, the packages will arrive in 2-3 weeks but depending on the stock, it may be delayed upto 1 month.

When can I pick up the photos?

You will get an email from us saying that it is ready to be picked up!

How do I know where I am picking up my photos?

You can write an address of the store in the shipping address. If it's set to your default address, we will find the right store and let you know when photo order is sent to the store. But you cannot change the store once the store starts processing.

What am I writing down for the shipping address if I am picking it up?

You can write an address of the store in the shipping address field when ordering. We will find the right store and let you know when it is ready to be picked up.

Warranty

What's the warranty like for photos?

We will make sure that your photo from Tomamor is accepted. In case it is not, let us know, we will do it for you until it is accepted for no extra fee.

I just changed my mind. Can I get a refund for photos?

Unfortunately, no. It is a personalized service we provide, not just the photo.

Can I get a refund for travel accessories?

If the product you received is defective, yes! Please email us with the description along with a photo. We will give a refund. In case you want to receive a refund for a change of mind, you can do it also. Return shipping is not covered by us and there is a restocking fee.

Payment

What are my payment options?

We accept PayPal, Amazon Pay, Visa, MasterCard, Discover, and American Express.

Refund is approved. But the money is still not in my account. What happened?

It takes little bit of processing time. Please check your account for 2 more weeks and let us know

Photos Requirement

How do I take a photo for passport and visa photo?

Please go check our instruction page. It is not that hard to be honest. Take it inside during the day so that the lighting isn't too strong but isn't too dark either. And face the camera and directly look at the it. Make sure to take off your glasses and hair doesn't cover eye, nose, lips, and eyebrows. Also for some countries, your ears have to show. So for people with long hair should put your hair behind your ears. And now take picture of the entire upperbody.

I am not sure if my picture will be okay for you to process?

If you are not sure then, please check our instruction page. Or you can submit multiple photos. (all different styles) So when you take your photos, try to take multiple photos with slightly different settings. You can submit upto 3 photos, we will pick the best one. If it's still not good then we will email you. You can send us new photos again.

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